Our motto is "Communication leads to resolution”. In a modern business world where the state of a receivables department can dictate a company's future, it is imperative that every credit manager/department has a definitive plan of action to handle delinquency at every level. Whether it’s a customer experiencing financial problems, a potential bankruptcy candidate or even possibly a career debtor, NRH has the expertise and assessable tools to narrow the lines and help you make a more intelligent decision on placing while the collecting is good. The utilization of an effective third party agency can be the greatest asset an organization can have.
At NRH & Associates, we take pride in our approach to resolving any and all problems that can arise with delinquent clients. We realize that each and every scenario is unique and requires intelligent and thorough steps to not only recover funds but to potentially repair relationships between client and debtor companies.
Our investigators are trained in "intelligent communication" and exercising "expedient effective action", not just the art of sending dunning letters and waiting for a response.
Our account executives are experts in maintaining client relationships. We believe that it is vital that precise communication exist between client and investigator, as well as with account representative.
Dignity and pride in our methodologies dictate our approach in recovering delinquent funds. We tailor our approaches to set the exact needs of our clients, as every company has their own unique procedures which must be respected and followed.
If your company is searching for an intelligent and expedient method to assist in commercial collections, then NRH & Associates is your solution. Our experience in handling business to business debt recovery allows us to resolve problems in a fashion that will enhance the efforts of any accounts receivable department. Whether it’s domestic or international collections, NRH & Associates will handle any problems, and to top it off, we work strictly on contingency.
With our 50 years combined experience, NRH & Associates is committed to providing you with top notch support. Every client is guaranteed effective representation. Our expertise and ingenuity have earned us a reputation as one of nation’s premier collection firms. NRH’s consistent track record and uncompromising ethics instills confidence and trust.
We use cutting edge technologies that allow us to respond quickly, and give you the most relevant service to yield high-altitude recovery percentages. We approach every account with a focus on technique and integrity.
Our investigators/collectors are experienced to the nth degree, and recognized in the industry as the top dogs. They are effective and diligent negotiators-- It’s about getting results using information and the people approach. Our “No stoned unturned” rule ensures each client and their cases are treated with exceptional care and the attention needed to get the job done.
Gaining mastery, expertise and a reputation in the industry, Mr. Russell (CEO) knew by starting his own agency, he could be more effective in helping his clients by extracting the good and aiming attention at eliminating the industries defective practices from his company’s procedures. He quickly and fully realized his passion for fixing the broken and improving upon his best. Under his skillful and adept direction, his policies strengthen and enhance strategies that have proven successful on a long-term basis.
NRH is dedicated to achieving the best outcome for every client, on every account placed, no matter how large or small. That kind of commitment produces high-level results. EVERYTHING MATTERS is the motto!